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Our practice is committed to enhancing our services with patients’ needs in mind. Therefore, the Practice has implemented a Patient Participation Group (PPG), Patients' Voice, led by patients of the Practice with an interest in how the Practice works and services provided by both the Practice and in the local area.
The group has now been running since 2011 and has successfully implemented numerous projects including two Open Mornings represented by local services regarding lifestyle, such as Health Trainers, Balance & Bone Health, Weight Watchers and the Stop Smoking Service. They have also aided the practice in completing an annual patient survey.
The group also has a representative who attends the Patient Forum for the Clinical Commissioning Group for our area, helping to facilitate more patient involvement in the services provided in the community.
The Group hopes to continue to be able to expand projects and be a continual point of reference for the practice when making decisions on the services provided by the practice.
Newsletter Autumn 2018
Newsletter June 2018
Newsletter Spring 2019
Newsletter Summer 2019
1. Purpose of the Group
Membership to the Group is voluntary. Members are selected by co-option or self-nomination.
The Group will endeavour to represent patients in proportion to:
In addition it will have at least one carer representative and representatives from both River Lodge Surgery and Ringmer Surgery.
In the event that projects are undertaken on specific disease or condition a sub-group will be formed under a specific member of the group and additional relevant Patients will be invited to take part.
The Group will consist of:
A Chairperson, Secretary (and Treasurer, when required) is to be selected by the Group members. The members elected for these roles will be reviewed on an annual basis.
Members ceasing to be registered at the Surgery will automatically cease to be members of the PPG. If a member is disruptive or uncooperative within the group, they may be asked to resign by the Chairperson after consultation with the group.
4. Meeting Ground Rules
All members of the group will be expected to sign a Confidential Agreement whereby they agree to adhere to strict rules of confidentiality.
The PPG may be dissolved by The Practice for justifiable reasons. The Practice retains the right to veto PPG activities.
The Terms of Reference will be reviewed on an annual basis.
 The Practice does not hold complete records of Patient ethnicity at present and it is therefore unable to ensure proportionate representation of ethnic groups.
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